Free CIPS L3M4 Exam Actual Questions

The questions for L3M4 were last updated On Nov 20, 2024

Question No. 1

Where there is transformational change coupled with a rapid rate of change ('big bang'), is this:

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Correct Answer: D

This a description of Revolution.

The other answers shown may be the subject of other questions in this test.


Question No. 2

The potential benefits of a cross-functional team are just that -- potential. None is guaranteed. How-ever, some benefits seem more likely than others. Which one of the following suggested benefits is least likely to automatically follow from the creation of an effective cross-functional team?

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Correct Answer: A

Knowledge-sharing, improved communication and even increased motivation are likely (especially in the early days), of a cross-functional team.

Reduced stock levels may be one of the outcomes of the use of cross-functional teams, but it need-n't necessarily follow, nor may it be necessary / desirable.

The other factors shown here are usually highly desirable.


Question No. 3

A functional organisation structure can lead to a 'xxxx' effect whereby employees do not communi-cate effectively horizontally across the structure with each other. Choose one to replace 'xxxx'.

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Correct Answer: A

It's a 'silo effect'. Essentially this is about 'walls' being unintentionally created between functions of the organisation. Silos in the original sense are used for storing grain (tall thin buildings, common in the American mid-West); more recently for storing military missiles.

In the organisation this lack of ease in communicating can dent the performance of the organisation.

The other answers offered are irrelevant with Oreo being a type of 'much loved' American biscuit.

So anyway, 'silo'.


Question No. 4

'Using expensive equipment for a task when the same task could be done more simply and cheaper another way. Sometimes called ''using a sledgehammer to crack a nut'' '. Which one of the 'wastes' is being described here?

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Correct Answer: D

Excessive processing. One of 'the seven wastes'.

A process night have too long a duration, might be more complex than necessary, might use assets which are over-specified or components which are over-specified.

The other answers given are also examples drawn from the seven wastes.


Question No. 5

Which of the following departments would be both internal customers and internal suppliers of an organisational procurement function? Select all that apply.

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Correct Answer: A, B, C, D

All options apply.

All of the named departments will both take and provide services from / to the procurement func-tion.