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An international travel operator has a customer services department responsible for investigating complaints made by holidaymakers. The department has five members of staff based in its head office.
A business analyst is working on a project to replace the existing holiday management system and has compiled the following requirements from a range of elicitation activities:
1. The solution should be fully accessible in the English, French and German languages.
2. Users should be able to retrieve holiday details by booking reference number.
3. Holiday providers shall be able to add the details, date and prices of their tours directly onto the system.
4 The solution will be able to support up to 2000 concurrent active users.
5. The solution will be restorable from back-up within 4 hours.
6. The solution should be able to retrieve holiday details within 10 seconds
Which of the following represents the correct categorization of the requirements?
During his yearly appraisal, a member of the sales team is given the following feedback:
'Your approach to your sales target has been successful, but you have not applied the approach
widely enough. Your target for next year is to use your recent experience to double your sales- this
will ensure your contribution is in line with the team's increased target.'
After discussion, this target is agreed on and is added to his written appraisal.
The organization recognizes four facets of knowledge:
A) Individual
B) Corporate
C) Explicit
D) Tacit
Which combination describes the appraisal target given above?
A project sponsor has been asked to validate requirements in the requirements validation stage of the requirements engineering framework.
The primary validation role of the project sponsor is to ensure that the requirements are what at this dstage?
An inexperienced business analyst has been asked to conduct scenario analysis. The notes he made about the topic during his training course are rather disorganized, with correct and incorrect assumptions grouped together.
Which of the following notes he made about scenario analysis is incorrect?
A business analyst is working on a project seeking to deliver a new online booking system for a luxury conference center. The conference center includes three business areas:
Customer Services.
Finance.
Regulation and Quality Assurance.
The following list of requirements has been compiled from a range of elicitation activities:
1. The solution shall comply with the provisions of the General Data Protection Regulation.
2. The receptionist shall be able to view the customer name, address and telephone number.
3. The solution will be available to all users between 06:00hrs and 23:00hrs.
4. The customer shall be able to view available conference rooms for a range of dates.
Which of the following represents the correct categorization of these requirements by business area?
