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An international travel operator has a customer services department responsible for investigating complaints made by holidaymakers. The department has five members of staff based in its head office.
A business analyst is working on a project to replace the existing holiday management system and has compiled the following requirements from a range of elicitation activities:
1. The solution should be fully accessible in the English, French and German languages.
2. Users should be able to retrieve holiday details by booking reference number.
3. Holiday providers shall be able to add the details, date and prices of their tours directly onto the system.
4 The solution will be able to support up to 2000 concurrent active users.
5. The solution will be restorable from back-up within 4 hours.
6. The solution should be able to retrieve holiday details within 10 seconds
Which of the following represents the correct categorization of the requirements?
A project team has decided that it wishes to adopt an agile/iterative approach to a development project. The following principles have been agreed upon to guide the selection of elicitation techniques:
1) We will embrace the evolutionary and re-factoring principles of iterative development in our approach to requirements elicitation.
2) We need to build a broad (but basic) understanding of how teams work together in the current business situation.
3) We need to build strong personal relationships to ensure we can instil empowerment and collaboration in the team.
Which of the following sets of elicitation techniques would support all these principles?
A business analyst has interviewed project stakeholders and has a robust list of requirements.
At which stages in the requirements engineering framework would he check that these requirements support the business objectives defined at the start of the project?
A business analyst is allocating elicited requirements to an appropriate category in a requirements catalogue. Here are five of the captured requirements:
A) A sales person must be able to confirm a sales order.
B) Only customers with a 'normal' status should be permitted to place orders.
C) The order management system should hold the data for 'barred' customers for five years.<
D) A stock picker must be able to mark an order as 'picked'.
E) The order management team should be able to view sales orders by time range and status.
Which of these requirements will be classified as functional requirements in the requirements
catalogue?
Poppy Pet Care Kennels offers short-term accommodation for dogs whilst their owners are on holiday. The managing director of the company has initiated a project to create a new website that will allow owners to view kennel availability, book kennel accommodation and allow them to monitor their dogs whilst they are away, via a webcam.
The system will also allow kennel assistants to plan the dogs' feeding times and schedule kennel maintenance.
Customers will be able to leave feedback on the website, which will be reviewed by the quality manager who may respond to comments made by the customer.
The following are potential actors:
A) Poppy Pet Care Kennels
B) Kennel assistants
C) The managing director
D) Customers
E) Quality manager
Which of these would be drawn as actors on the use case diagram?
