Free Avaya 7497X Exam Actual Questions

The questions for 7497X were last updated On Apr 1, 2025

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Question No. 1

Which statement describes the function of the Unified Collaboration Model (UCM)?

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Correct Answer: D

Question No. 2

Which three parameters are associated to a work request inside the Avaya Oceana solution? (Choose three.)

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Correct Answer: C, D, E

Question No. 3

A customer is unable to login to the Agent Workspaces with Multimedia Channels. Given these log messages:

2018-04-23 07:01:11, 358 [pool-128-thread-1] config.OcpOceanaMonitorWASProduction INFO -- [M:setOceanaHeartbeatMessage][T:null]. OceanaHeartbeatMessage.MessageText: [GigaSpaces connection OK. Database connection is Broken. ORC Rest service is reachable (http 200). AgentControllerService Alive, Cluster Status ACTIVE] Status: [ERROR]

2018-04-24 07:02:09,853 [pool-128-thread-1] serviceability.AgentControllerStatusTask ERROR -- [M:agentControllerStatusRunnable][T:null].error in DB Connection com.avaya.ocp.db.util.PersistenceException: java.sql.SQLException: [Cache JDBC] Communication link failure: Connection refused at com.avaya.ocp.db.util.DbConnFactoryDbcpPool.getDbConnection (DbConnFactoryDbcpPool.java:166)

What is causing these log messages?

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Correct Answer: A

Question No. 4

Which credentials does Avaya Oceana Workspaces use for Agent login?

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Correct Answer: A

Question No. 5

You have successfully deployed the Avaya Oceana solution.

Which two verification steps will confirm that the voice interactions can be delivered to Avaya Oceana agents? (Choose two.)

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Correct Answer: B, D