Question No. 1

Refer to the exhibit.

AIt displays; the Avaya Oceana Breeze nodes that are synchronized with Session Manager.

BIt displays the need for running a DRS replication Service for Avaya Breeze nodes.

CIt displays a successful DRS replication from System Manager to the Avaya Breeze nodes.

DIt displays the need to repair the replication service from System Manager to the Avaya Breeze nodes.

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Correct Answer: A

Question No. 2

Which parameter uniquely identifies a contact while It is being processed in Engagement Designer?

ACaller ID

BWorkRequestID

CContextld

DDNIS Number

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Correct Answer: C

Question No. 3

A customer has performed the backup operation for Avaya Oceana solution.

Where can you see the backup of UCA Store service that has been completed 100%?

AIn the System Manager on the Server Administration under Backup and Restore Job Status

BIn the System Manager on the Cluster Administration under Backup and Restore Job Status

CIn the System Manager on the Avaya Breeze

DIn the System Manager on the Server Management

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Correct Answer: A

Question No. 4

Which two steps must be completed before restoring the backup of the Avaya Oceana solution? (Choose two.)

AUninstall the UCA Store Service, no need to restart the nodes of the Avaya Oceana Cluster 1 to delete the UCA Store Space.

BUninstall UCA Store Service, than restart the nodes of the Avaya Oceana Cluster I to delete the UCA Store Space.

CEnsure that the UCA Store Service is installed on the Avaya Oceana Cluster 1.

DEnsure that the UCA Store Service is not installed on the Avaya Oceana Cluster 1.

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Correct Answer: B, D

Question No. 5

You have successfully deployed the Avaya Oceana solution.

Which two verification steps will confirm that the voice interactions can be delivered to Avaya Oceana agents? (Choose two.)

AThe Avaya Oceana administrators are in READY state for voice channel.

BThe AES and CSC connections are established.

CThe Avaya Oceana agents are in READY state for the email channel.

DThe Avaya Oceana agents are in READY state for the voice channel.

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Correct Answer: B, D

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