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A customer is running an Avaya Oceana solution and a technical engineer is troubleshooting an operational issue. Many components are logging errors showing that they cannot connect to Unified Collaboration Module (UCM).
Which three actions will help to verify the current deployed state of UCM In the solution? (Choose three.)
Consider the log messages from ContactCenterService PU log file ucm-affadapter-pu-1.log:
2018-02-21 11:21:21, 549 [Pool-pool-4-thread-1] INFO AsyncHttpClient
[adapter-pu-1] [M:sendEvent][T:] .Sent request to
[http://135.122.104.77:80/services/EventingConnector/events?affinity=135.122.104.77] with header attributes [{family=OmniCenter, type=CONTACT_ENDED, metadata-ucid=Eke6-qw3S2K-NyAKSJny6A, version=1.0)],body [RouteContactEvent [, id=UGZQRVhJNHhTaG1ycXQyQThFN2VJdw==_,ip=135.122.104.77, wr=PfPEXI4xShmrqt2A8E7eIw,c=Eke6-qw3S2K-NyAKSJny6A,p=OCP ShortMessageService, ch=ShortMessageService, rrId=f785b56c-364f-4acf-9620-b723a6ca43c6,routAddr=,wfType=ROUTE_CONTACT_SMS, reason=DEFAULT]]
What is the Work Request ID in the log message?
A customer has performed the backup operation for Avaya Oceana solution.
Where can you see the backup of UCA Store service that has been completed 100%?
Agent Controller receives Information from the Omnichannel Resource Controller (ORC).
Outing the Email Flow processing, to which components does the Agent Controller feed the Information?
