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Given the following CSC attribute string:
[{''providerId'': ''uk-oceanaX-cm'', ''aesIP'':''10.147.88.x'', ''cmName'':''CM7''}]
What is the significance of CM7 in the CSC communication manager list?
The AES to CSL SSL connection is successful but CSC disconnects after logging the following line on the CSC PU logs:
18/02 14:50:21.436 [CstaProv] DEBUG avaya.khepri.dmcc.CstaProvider -- onSetPrivilegesNegResponse() UNKNOWN_APPLICATION
What is causing this problem?
After the new implementation has been performed by the Avaya Business Partner, a customer is trying to login to their Agents Workspaces. While the agent is trying to login, the engineer finds the following error messages:
2018-04-19 06:04:45,386 [WebContainer : 4] AuthorizationService ERROR -- AuthorizationService-3.4.0.0.340003 -- Caught exception while authenticating with data source: HR-LAB
javax.naming.CommunicationException: 135.35.67.19:636 [Root exception is java.net.ConnectException: Connection timed out]at
com.avaya.zephyr.services.production.AuthorizationService.ldap.LdapDAOClientImpl.handleAuthenticationSystemException(LdapDAOClientImpl.java:116)
Which Avaya Oceana snap-in log file contains these log messages?
When a customer leverages Avaya Aura Experience Portal as their self-service application, during the first leg of voice call processing, which component from the Avaya Aura stack contacts Context Store to create a Context ID for the new Voice Interaction?
For an Avaya Oceana interaction that is being routed through a Self Service (Elite IVR) application Communication Manager, which state is true?