There are four main components of the Call Center Elite Multichannel configuration.
Which list contains all of the main components?
Given the following conditions:
In the Business Advance configuration
During agent surplus conditions
WHEN agents are available
The agent selection method is PAD
When a call arrives, how will the Communication Manager interpret the highest priority calls?
You are having problems with Avaya Aura Call Center Elite Multichannel and you are considering a work around.
In which phase of the 8 disciplines of troubleshooting do you try to see if you can work around the problem until a more permanent solution is found?
When viewing TTrace Process Output, which two statements are true about the output windows? (Choose two.)
