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A customer reports that they have an active alarm. The alarm is from the Media Director and reads ''Device Monitor Failure''.
What should you advise the customer to do?
Which three statements are true about virtual routing? (Choose three.)
To activate and use Best Services Routing (BSR) Available Agent Adjustment, which two must be configured In the Avaya AuraCM Elite Call Center? (Choose two.)
A customer uses multi site Best Service Routing (BSR) and IP trunks to handle callers in the most efficient manner. To conserve bandwidth they would like announcements to be sourced at the local, regardless of which site is deemed "best".
Which licensed feature must be activated to accomplish this?
Reference Avaya Aura Communication Manager Screen Reference page 1065
A customer wants to evaluate Call Center Elite/Communication Manager system performance to observe usage trends and recommend updates or corrective actions.
Which object should the customer check to evaluate the system performance?
