A customer reports that they cannot place WebRTC calls. You discover there is a problem with communication between Avaya Breeze and the Avaya Aura Media Server (AAMS).
Where in Avaya Breeze do you set/check the User ID for Restful TLS authentication?
After Avaya Aura Messaging (AAM) answers a call Avaya Aura Communication Manager (CM) will initiate a shuffle of the media path if possible to establish a direct media path between the IP endpoint and AAM.
Which SIP message is sent by Avaya Aura Communication Manager (CM) to AAM to initiate the shuffle?
Refer to the exhibit.
Refer to the exhibit.
Avaya Tier 3 support receives a case escalated by Tier 2 where the customer cannot receive incoming calls, but can make calls out successfully. The trace shows that the incoming calls arrive at the Avaya Session Border Controller for Enterprise (SBCE) but fail to get routed into the customer enterprise network.
Based on this information, what is and is not working?
Considering the message flow to an Avaya Aura Contract Center (AACC) Agent Desktop, which protocol is used to communicate between AACC and Avaya Aura Application Enablement Services (AES)?
Considering the message flow to an Avaya Aura Contact Center (AACC) agent, which statement about the
media path from the incoming caller is true?
