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Which Avaya Aura Contact Center component manages all media processing for the contact center including playing messages and collecting DTMF digits?
Refer to the exhibit. A customer is using Contact Center Multimedia (CCMM) to provide Web Services or integrating Web Chat with their Contact Center. They have created a DMZ to protect the Avaya Aura Contact Center (AACC) server and the Corporate Web Server by deploying a Corporate Firewall and a Web Application Firewall. What is the recommended placement of the AACC Voice and Multimedia server in relation to the Corporate Web Server where the customer facing Web Chat Application resides?
Which template would you assign to an Inbound skillset so it can be monitored by the POMBlending Service?
When performing an immediate backup in the Contact Center Database Maintenance utility, which application is the only one that is not selected by default?
What is required when configuring an Email skillset in the Contact Center Multimedia Administration Tool?
