Which server type can be configured under Server Settings in the Contact Center Multimedia Administration tool?
A customer with Contact Center Multimedia (CCMM) needs to create, modify, and monitor outbound campaigns. Which CCMM tool, accessed from the Contact Center Manager Administration (CCMA) application, provides this functionality?
What is required when configuring an Email skillset in the Contact Center Multimedia Administration Tool?
You have installed an Avaya Aura Contact Center (AACC) system with Communication Control Toolkit (CCT) and Contact Center Multimedia (CCMM). Which component is responsible for pushing the non-voice contacts to Avaya Aura Agent Desktop?
Which Orchestration Designer Call Processing commands may be used in an application designed for Outbound contact routing?
