Which three components of Email Manager work together to retrieve, determine routing, and respond to email messages sent to the contact center? (Choose three.)
Which template would you assign to an Inbound skillset so it can be monitored by the POMBlending Service?
You are configuring the Windows Operating System for an Avaya Aura Contact Center (AACC) installation.
Which setting will you select for Data Execution Prevention (DEP)?
You want to perform a backup of the Contact Center database. Which tool do you use to perform the backup?
Refer to the exhibit. An agent is using the Agent Desktop to take contacts from the SIP contact center and during the call the agent clicks on the double page icon (highlighted in the box). What agent desktop feature is the agent accessing when they click on the double page icon?
