You are configuring the Real-Time Statistics Multicast (RSM) settings on a newly installed Avaya Aura Contact Center (AACC).
Which address is within the acceptable range for use as an IP Multicast address on Contact Center Manager Server (CCMS)?
Agents will use Disposition Codes after closing an outbound contact. For which purpose is a disposition code used by agents?
You are preparing to install an Avaya Aura Contact Center R7 (AACC) on a server that has been supplied by the customer. You need to verify that the server meets the requirements to run AACC.
In which Avaya support document will you find the server requirements?
Which Communication Control Toolkit server software component is used to import bulk resources from the Windows server into the CCT database?
When configuring Contact Center Multimedia (CCMM) Email routing, you can create user-defined rules to determine how the email contact will be routed. Which three routing options can be applied? (Choose three.)
