With the pre-built Virtual Private Clouds (VPCs) of Avaya OneCloud ReadyNow, Avaya provides a robust foundation for enterprise cloud deployments. The complete solution requires elements provided by Avaya, a Partner, and/or the customer for a fully functional end-to-end solution.
Which two scenarios are supported In the Avaya OneCloud ReadyNow offer? (Choose two.)
A customer has provided you with the following solution requirements:
* A 360-degree view of the customer journey across touch points and agent interactions
* Leverage the thin client Interface to reduce costs versus downloading and managing thick clients
* No modifications to the Call Center Elite infrastructure
* Enrich and personalize the customer experience by delivering relevant customer information from multiple sources
To enhance their call center solution, which application solution would you recommend to the customer?
A customer has inquired about Avaya Callback Assist (CBA) to learn about immediate and scheduled callbacks with Avaya Experience Portal. From a technical and administration standpoint, CBA supports which two environments? (Choose two.)
From a migration standpoint, when implementing Avaya Oceana and Avaya Analytics, what are three ways that Avaya preserves the customer's Investment? (Choose three.)
With the pre-built Virtual Private Clouds (VPCs) of Avaya OneCloud ReadyNow, Avaya is providing a robust foundation for enterprise cloud deployments. Each VPC Is built as a dedicated software image of Avaya's market leading Contact Center solutions.
What Is the default VPC hardware and software configuration?
