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An IT manager wants a Callback offer leveraging AACC scripting and Web services, as well as the outbound capability of AACC.
What Is this solution called?
A customer needs an application that is provided free of charge, and allows them to reduce the time required to develop and maintain scripts, workflows, and applications in the Avaya Aura Contact Center.
Which application will meet the customer's requirements?
The IT manager installed AACC on virtualized servers. Which identifier is used for the creation of licenses?
A design specialist prepares for a customer presentation with a diagram, and needs to understand the differences between Logical and Functional Architecture,
What is the purpose of the Logical Architecture Diagram?
The IT manager wants a powerful tool that can adapt and modify the contact flow in AACC-Which tool is used to change the contact flow in AACC?
