Free Avaya 3314 Exam Actual Questions

The questions for 3314 were last updated On Feb 19, 2025

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Question No. 1

Which ICR page displays the real-time information about the call summary of the local and remote Experience Portal Manager systems?

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Correct Answer: A

Question No. 2

Which Proactive Outreach Manager (POM) component is responsible for launching voice calls, and sending SMS messages, or email messages using one or more EPM servers?

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Correct Answer: B

Question No. 3

Which three roles are "templated" roles in Avaya Aura Experience Portal (AAEP)? (Choose three.)

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Correct Answer: A, B, D

Question No. 4

When a call center is administered for Intelligent Customer Routing (ICR), what is the purpose of the Primary ACD Identifier field?

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Correct Answer: A

Question No. 5

In Avaya Aura Experience Portal, prior to conducting a system restore, which script should be run to mount the backup device onto the Linux file system?

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Correct Answer: B