Which component in Proactive Outreach Manager (POM) is responsible for defining the rules at the address or agent level, and evaluates them before the call attempts?
The Rule Editor designs restrictions (Rules) for agent-based campaigns. Rules are run prior to new call attempts.
Which three are valid Rule Categories? (Choose three.)
Which statement about Auxiliary Experience Portal Manager (EPM) is true?
A technician has upgraded the Primary Experience Portal Manager (EPM) and finds that the Auxiliary EPM is no longer able to communicate with It.
Which corrective action must be taken?
Proactive Outreach Manager (POM) employs the use of an Agent script editor.
Which two statements accurately represent the usage of this Agent Script editor? (Choose two.)
