Free Avaya 3312 Exam Actual Questions

The questions for 3312 were last updated On Nov 3, 2024

Question No. 1

A customer with Avaya Aura Contact Center (AACC) needs to create a new Supervisor who will also be a Contact Center Manager Administration (CCMA) user.

Which field on the supervisor definition page must be completed to simultaneously create a supervisor and a CCMA user?

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Correct Answer: D

Question No. 2

Which three statements regarding the Local View are true? (Choose three.)

A customer with Avaya Aura Contact Center (AACC) wants to create a script in the Local View.

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Correct Answer: A, C, E

Question No. 3

A customer with an Avaya Aura Contact Center (AACC) would like to implement emergency routing in a flow application using the Locked Variable and Locked Assignment commands.

Which block is used to implement emergencies using locked variables and locked assignment commands?

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Correct Answer: A

Question No. 4

A supervisor with Avaya Aura Contact Center (AACC) would like to create a custom Application Display. The data fields available fall into three categories: cumulative, fixed, and instantaneous.

What is an example of a fixed data field?

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Correct Answer: B

Question No. 5

A customer with Avaya Aura Contact Center (AACC) has written a script application. The Problem View is showing a syntax error with the following area of script:

IF DAY OF WEEK EQUALS MONDAY..FR1DAY THEN

What is the correct syntax required for this application?

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Correct Answer: D