Free Apple SVC-19A Exam Actual Questions

The questions for SVC-19A were last updated On Dec 19, 2024

Question No. 1

Please refer to the following information to answer the questions on the right.

Lucille has issues with her Apple device and takes it to an Apple Service Provider where Baron, a technician, assists her. Without much knowledge about the technical aspects of her device, Lucille vaguely describes the issues to Baron.

Which of the following skills would help Baron verify that he understood the issue that Lucille described?

Show Answer Hide Answer
Correct Answer: D

Question No. 2

Which of the following statements are true when safely handling of batteries and portable computer case assemblies with built-in battery? (Choose three.)

Show Answer Hide Answer
Correct Answer: B, C, G

Question No. 3

Wendell explains that his iPhone X is dropping calls. Which of the following is an open question that would best help you further evaluate the issue with Wendell?

Show Answer Hide Answer
Correct Answer: D

Question No. 4

Which of the following iPhones support using Memoji?

Show Answer Hide Answer
Correct Answer: A

Question No. 5

After iCloud Backup has been turned on, iCloud can automatically back up the iOS device each day over Wi-Fi.

Which of the following criteria must be met before these daily backups can be made automatically?

Show Answer Hide Answer
Correct Answer: D