Free Apple SVC-19A Exam Actual Questions

The questions for SVC-19A were last updated On Nov 18, 2024

Question No. 1

Which of the following gestures should be avoided when welcoming a customer? (Choose two.)

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Correct Answer: A, B

Question No. 2

If the battery inside an iPhone is dented, punctured, swollen, or otherwise damaged, which of the following is the proper next step to take?

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Correct Answer: D

Question No. 3

Which of the following is an ESD precaution that must be taken when working with Apple devices?

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Correct Answer: B

Question No. 4

Which of the following are required to setup iTunes backup with an iPhone 8? (hoose two.)

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Correct Answer: C, E

Question No. 5

When servicing devices with embedded batteries, your primary concern should be for your own safety and those around you.

Which of the following considerations are workstation requirements when servicing these devices? (Choose two.)

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Correct Answer: C, E