Free Apple Apple-Device-Support Exam Actual Questions

The questions for Apple-Device-Support were last updated On Apr 21, 2025

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Question No. 2

How do you start up in safe mode on a Mac with Apple silicon?

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Correct Answer: D

To start up in safe mode on a Mac with Apple silicon, you need to follow these steps1:

Shut down your Mac, then press and hold the power button for three seconds.

When the startup options window appears, select your startup disk.

Click the Continue in Safe Mode button.

Log in to your Mac.

Safe mode can help you identify whether issues you're experiencing are caused by software that loads as your Mac starts up.It prevents your Mac from loading certain items, performs a First Aid check on your startup disk, and deletes some caches1.You can verify that your Mac started up in safe mode by using the System Information app1.

The other options are incorrect because they either do not show the Continue in Safe Mode button, or they do not use the correct key combination or timing to enter safe mode.


Question No. 3

Select Four.

What file system formats are available in Disk Utility on a Mac

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Correct Answer: A, C, D, F

Disk Utility on Mac supports several file system formats for formatting, partitioning, and erasing disks.According to the Apple Device Support Reference Materials1, these formats are:

Apple File System (APFS): The file system used by macOS 10.13 or later, which features strong encryption, space sharing, snapshots, fast directory sizing, and improved file system fundamentals. APFS is optimized for the Flash/SSD storage used in recent Mac computers, but it can also be used with older systems with traditional hard disk drives (HDD) and external, direct-attached storage. APFS supports four variants: APFS, APFS (Encrypted), APFS (Case-sensitive), and APFS (Case-sensitive, Encrypted).

Mac OS Extended: The file system used by macOS 10.12 or earlier, which is also known as HFS Plus or HFS+. Mac OS Extended supports journaling, which helps protect the integrity of the file system in case of power outages or hardware failures. Mac OS Extended also supports four variants: Mac OS Extended (Journaled), Mac OS Extended (Journaled, Encrypted), Mac OS Extended (Case-sensitive, Journaled), and Mac OS Extended (Case-sensitive, Journaled, Encrypted).

ExFAT: A file system that is compatible with both Mac and Windows computers, and can be used for transferring files between them. ExFAT supports larger file sizes than FAT32, up to 16 EB, and larger volumes, up to 128 PB. ExFAT does not support journaling, encryption, or case sensitivity.

MS-DOS (FAT): A file system that is compatible with both Mac and Windows computers, and can be used for transferring files between them. MS-DOS (FAT) supports two variants: FAT16 and FAT32. FAT16 is limited to 2 GB volumes and 4 GB files, while FAT32 can support up to 2 TB volumes and 4 GB files. MS-DOS (FAT) does not support journaling, encryption, or case sensitivity.

Therefore, the correct answer is A, C, D, and F.


File system formats available in Disk Utility on Mac.

Question No. 4

What are two features of two-factor authentication for a personal Apple ID?

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Question No. 5

Use this image to answer the question.

Why is the screen sharing service disabled with the message "This service is currently unavailable"?

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