Free Apple Apple-Device-Support Exam Actual Questions

The questions for Apple-Device-Support were last updated On Jan 15, 2025

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Question No. 1

What does your Mac use to broadcast its location information after you turn on Find My when it's offline or in sleep mode?

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Correct Answer: D

Your Mac uses Bluetooth to broadcast its location information after you turn on Find My when it's offline or in sleep mode.This is part of the Find My network, which is an encrypted, anonymous network of hundreds of millions of Apple devices that can help you locate your device, even when it's offline1. When your Mac is offline or in sleep mode, it sends out a secure Bluetooth signal that can be detected by other Apple devices nearby.These devices relay the location of your Mac to iCloud so you can view it in the Find My app2.The other options, Ultra Wideband (UWB), Emergency SOS, and Wi-Fi, are not used by your Mac to broadcast its location information in this scenario.Reference:1About the Find My network - Apple Support2Locate a device in Find My on Mac - Apple Support


Question No. 2

Where should you go in macOS to limit AirPlay Receiver ONLY to devices signed in to your Apple ID?

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Correct Answer: D

To limit AirPlay Receiver to devices signed in to your Apple ID, you need to go to System Settings, then select Apple ID. In the Apple ID settings, you will see a section called Sharing. There, you can enable or disable AirPlay Receiver, and choose who can use it. You can select Current User, Everyone, or Specific Users. If you select Current User, only devices signed in to your Apple ID can use AirPlay Receiver.This option helps you prevent unauthorized access to your Mac from other devices on the same network1.Reference:Apple Device Support Exam Prep Guide, page 11.


Question No. 3

Scenario

Melody's Mac has multiple printers configured.

Where in System Settings should you go to determine if her printers were configured manually or by an MDM solution?

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Correct Answer: B

To determine if Melody's printers were configured manually or by an MDM solution, you should go toPrivacy & Security > Profilesin System Settings. This is where you can see the profiles that are installed on the Mac, which may include printer settings. If there are any profiles that contain thePrintingorAirPrintpayload, then the printers were configured by an MDM solution. Otherwise, the printers were configured manually by the user or an administrator.Reference:Printing MDM payload settings for Apple devices - Apple Support,AirPrint MDM payload settings for Apple devices - Apple Support,Intro to mobile device management profiles - Apple Support


Question No. 4

What's the first action you should try when an app is unresponsive?

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Correct Answer: B

The first action you should try when an app is unresponsive is to force the app to quit and reopen it. This can help resolve temporary issues that may cause the app to freeze, crash, or not respond to your inputs. To force the app to quit, swipe up from the bottom of the device. If your device has a home button, double press that instead. This will bring up a carousel of all the open windows on your device. Swipe left or right to find the app that you want to quit. Swipe up on the app's preview to close it. Then, tap the app icon on the Home screen to reopen it and see if it works as expected.Reference:If an app on your iPhone or iPad stops responding ... - Apple Support


Question No. 5

What MUST you do before you reach the macOS Recovery options when your Mac with Apple silicon has FileVault or Activation Lock turned on?

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Correct Answer: D

Before you can access the macOS Recovery options on a Mac with Apple silicon that has FileVault or Activation Lock turned on, you must first authenticate as an administrator. This is because FileVault and Activation Lock are security features that encrypt your data and prevent unauthorized access to your Mac. To authenticate as an administrator, you need to select one of the displayed administrator accounts on the startup options screen, then enter the account's password. This will unlock the system and allow you to use the macOS Recovery apps and utilities. The other options are not correct. You do not need to access the Startup Security Utility or enter the FileVault recovery key or the Apple ID and two-factor authentication to reach the macOS Recovery options.Reference:Use macOS Recovery on a Mac with Apple silicon - Apple Support,How to Enter macOS Recovery on an Apple Silicon Mac - MUO


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