In which scenario would an administrator use a request queue to resolve a business need?
Request queues in Adobe Workfront are particularly useful for managing the intake of work requests into a department. By setting up a request queue, a team can standardize the process for receiving, evaluating, and assigning incoming requests. This helps in ensuring that all requests are handled consistently and efficiently, prioritizing and delegating work based on the team's capacity and current workload.
Reference
The usage of request queues for managing work intake is a common practice outlined in Workfront training materials and is emphasized in several case studies and user guides provided by Adobe.
On which types of objects can time be recorded in Workfront?
In Adobe Workfront, time can be recorded on Projects, Tasks, and Issues. This flexibility allows users to track time spent on various types of work items, providing comprehensive time management and reporting capabilities.
Record Time on Projects:
Navigate to a project.
Click on the 'Hours' tab.
Enter the time spent on the project.
Record Time on Tasks:
Navigate to a task within a project.
Click on the 'Hours' tab.
Enter the time spent on the task.
Record Time on Issues:
Navigate to an issue within a project.
Click on the 'Hours' tab.
Enter the time spent on the issue.
The processes for recording time on various objects are detailed in the Workfront time-tracking documentation and training materials (Advanced Reporting - Monique Evans - Code Snippet - June 2, 2020).
A client's organizational structure has employees moving on and off projects and switching their Workfront responsibilities often. Why would the system administrator recommend sharing objects with Groups rather than individual users?
Group sharing permissions update automatically as users are added or removed:
Sharing objects with groups ensures that access permissions are dynamically updated as users join or leave groups. This approach simplifies the management of permissions and ensures consistent access control across the organization.
A customer wants to use custom statuses to move a project's tasks through different process stages. Not every user in the system needs to use these custom statuses.
What must an admin-level user do to support this customer requirement?
Identify the Requirement: The customer wants to use custom statuses for project tasks, but not all users need to use these statuses.
Creating Custom Statuses:
Navigate to Setup: Go to the Setup area in Workfront.
Custom Statuses: Within the Setup area, select 'Statuses'.
Create New Status: Add new custom statuses that are relevant to the project's workflow stages.
Associating Custom Statuses with Groups:
Select Group: Identify the group associated with the projects that need these custom statuses.
Assign Statuses to Group: In the Group settings, assign the newly created custom statuses. This ensures that only users within this group will have access to and can use these statuses.
Implementation and Training:
Communicate with Users: Inform the relevant users about the new custom statuses and how they will be used within their projects.
Provide Training: Offer training to ensure users understand how and when to use the custom statuses appropriately.
Which reporting element has an option of conditional formatting?
Conditional formatting in Workfront reports is an option available primarily in Views. This feature allows users to apply formatting rules to report data based on certain conditions.
Navigate to Report Builder:
Go to the Reports area and open or create a report.
Click on the 'View' tab in the report builder.
Apply Conditional Formatting:
In the View tab, you can add columns and set up conditional formatting rules.
Use the 'Add a Rule' option to specify conditions under which the formatting should be applied.
Set Conditions:
Define the conditions (e.g., if the value in a column is greater than a certain number, apply a specific color or style).
Save the View:
Save the view with the applied conditional formatting.
Detailed instructions on applying conditional formatting in views can be found in the Workfront documentation and advanced reporting presentations (Advanced Reporting - Monique Evans - Code Snippet - June 2, 2020).
